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Contact
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- Whitley Bay. NE26 3QR
- Working hours: 08:00 - 18:00
- Phone: +44 (0) 20 7193 6127
- +44 (0) 191 645 5024
- Email: [email protected]
Latest publications
What’s the difference between leadership and management?
Leadership vs Management, who wins in a fight? The terms.. Read more
Four steps to changing the world
How to change the world: Step One. 1. Be Frustrated. .. Read more
Not all difficult conversations are the same.
Not all difficult conversation are the same. Do you know the difference?
One of the key things to understand about difficult conversations is they come in three forms and if we get the form wrong, the conversation session can go extremely badly.
How to really manage people!
December 24, 2018 Benjamin Drury
Employees shouldn’t be allowed to do what ever they feel like. People will need managing and supporting. They will need their work to be appraised, but this should be a process of training and improvement, not control and punishment.
The roadblock is small. Just start already!
December 17, 2018 Benjamin Drury
This week in my house we have implemented a new rule, in an attempt to get my three kids to take responsibility for themselves a little more. Every Saturday the WIFI password is changed and they can only get the new one if they have completed a certain number of chores during the week and also tidied their bedroom. For.. Read more
Stop calling Human Resources Human Resources!
December 10, 2018 Benjamin Drury
Simply put Humans are not resources. They are the emotional, non linear, non logical, brilliant, innovative, intelligent, wayward, frustrating, selfish, selfless core value in your organisation. To think of them as a simple resource or cost on your balance sheet will not get the best out of them. It will not help you think of them in the right way.. Read more
How to on-board to reduce staff turnover.
November 27, 2018 Benjamin Drury
O.C. Tanner, a consulting company specialising in culture and employee recognition programs, found that 20% of employee turnover happens in the first 45 days. A BambooHR survey found that 31% had quit a job before their six month anniversary. “I hire people brighter than me and I get out of their way.” Lee Iacocca You’ve done the hard work, had an exhaustive search.. Read more
Five character traits of confident people!
October 22, 2018 Benjamin Drury
Confident people seem to have life so easy. They seem to sail through life, slaying dragon after dragon and sucking every ounce of marrow out of the bones of life. How do they do that? How life pans out is 10% what happens and 90% how you respond to it Well they start with these 5 traits first: Know your.. Read more
Culture Truth #7 – Beware the bureaucracy!
October 9, 2018 Benjamin Drury
“Relentlessly seek out the best practices to achieve your big a-ha, whether inside or out, adapt them and continually improve them.” Jack Welch If you were writing a unofficial handbook for new recruits at your organisation what would it include? How big would it be? How many dos and don’ts would it contain? Would it match the official one that.. Read more