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What’s the difference between leadership and management?

Leadership vs Management, who wins in a fight? The terms.. Read more

Four steps to changing the world

How to change the world: Step One. 1. Be Frustrated. .. Read more

Not all difficult conversations are the same.

Not all difficult conversation are the same. Do you know the difference?

One of the key things to understand about difficult conversations is they come in three forms and if we get the form wrong, the conversation session can go extremely badly.

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Featured

Culture Truth #6 – Measure and reward the right things!

October 1, 2018 Benjamin Drury

If your remuneration and incentives are all geared towards individual reward, then who’s going to co-operate? If they are all directed at delivering the monthly sales numbers, will anyone act for the longer term goals? If you focus your strategy on increasing client numbers can you ensure your customer service values will be met? If you measure working hours, but.. Read more

Be undeniably good!

September 20, 2018 Benjamin Drury

Culture Truth #5 – Talk the walk!

September 10, 2018 Benjamin Drury

Have you ever met someone famous? Not just randomly bumped into them and taken a selfie, but actually specifically met someone famous to have a decent conversation with them. Someone you’d seen many times on the screen and in the press. Someone you’d formed a particular opinion about in your mind from what you’d seen and read. Someone you perhaps.. Read more

Culture Truth #4 – Hire people who feel it!

September 3, 2018 Benjamin Drury

Photo by rawpixel on Unsplash In the early 1980s, the Ford Motor Company was not enjoying its previously heady success. It was losing money – $3.3 billion over three years – to its cheaper and more efficient Japanese competitors, like Toyota. In 1983 they set about trying to stem the slide and restore the fortunes of the 80 year old.. Read more

Work + Life

September 3, 2018 Benjamin Drury

Culture Truth #3 – Actions speak louder than words!

August 6, 2018 Benjamin Drury

In life there are always rules. Ways of doing things that have to be adhered to. Life is full of rules, most of them we don’t even notice – habits that we’ve forgotten were habits, routines we’ve followed for so long, cultural norms that are automatic and are now just things we do! When you’re working with people in an.. Read more

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