“A masterpiece delivered with aplomb. Professional and diligent. He had a great rapport with the delegates and his communication skills are second to none.” - Ian Farrar, MD of Far North
Benjamin Drury, The Culture Guy is one of the UKs top challenge speakers. Not just a brilliant inspiring talk, but the challenge to change and tools to take action. A compassionate optimist always seeking to create a fairer world that works for everyone. Benjamin is a cheerleader, not a critic and he speaks on culture, performance and having global impact as a leader.
CUPS OF TEA DRUNK
MORE THAN JUST A KEYNOTE. ABOVE AND BEYOND TO MAKE YOUR EVENT PERFECT.
A personal one to one phone consultation with me prior to your event, so I can truly understand what you want to achieve and how I can help make your whole event exceptional.
Interviews, videos, AMAs, and other marketing collateral including copies of Benjamin’s books to send out to delegates or offer in competitions.
Exposure for you event through my social channels and lists, including a listing on The Culture Guy site and an SEO link through to your event site.
A custom resource page, exclusively created for your attendees. It will include the slides I used in the presentation, along with links to books, articles, and other resources that will be helpful.
A bespoke, professionally prepared, exciting and focussed presentation tailored to your event and delivering the specific outcomes you want for your audience.
A post-event follow-up call with me, to ensure we met the brief and find what else we can do to make your event the most memorable experience for your attendees.
THE THINGS I THINK
NEW IDEAS CAN TAKE YOU TO ALL SORTS OF PLACES. THESE ARE THE IDEAS I TALK ABOUT.
01. Building A High Performing Culture.
How does Google get people begging and competing to work there? How does Apple get their customers to talk about them all the time?
Most businesses are smart organisations – they have effective strategy, marketing, financial controls and technology infrastructure. Very few medium to large organisations are ‘healthy’ – minimal politics, clarity of goals throughout the organisation, high morale, nearly zero staff turnover, high productivity.
In today’s world of competitive business, being healthy is the main thing that will give businesses the edge over their competitors and make them stand out. And being healthy comes from deliberately building the right culture.
Every organisation has a culture, whether it is explicitly articulated or organically develops over time, every organisation has a set of rules and values that influence and define the way people behave. It affects every part of your organisation from the meetings to the décor, from the people you hire to the profits you make, yet so few organisations spend any time defining and articulating it.
02. How to Change the World.
What if we could build a society based on service, justice, generosity and the collective good? What if communities always come together to support each other and build a fairer, more inclusive world today and future generations for the next 1000 years? What if you were all cheerleaders instead of critics.
What if our leaders actually chose to selflessly serve the people. What if every person had true opportunity regardless of who they are or wear they lived? What if every organisation (business, charity or government) solved real problems in a sustainable, accessible way to benefit society.
How different would our world be?
“Here’s to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently. They’re not fond of rules. And they have no respect for the status quo. You can quote them, disagree with them, glorify or vilify them. About the only thing you can’t do is ignore them. Because they change things. They push the human race forward. And while some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world, are the ones who do.”
03. Create Legions of Fans.
How does Apple get their customers to sell their products for them and talk about them all the time? How does Zappos continually amaze its customers? Or imagine every one of YOUR employees going to work excited and energised. Bringing their ‘A’ game, solving customer problems and delivering outstanding service. How would that improve your organisation?
The Culture Guy has developed a process called the WOW Framework over the course of a decade studying organisations and the good news is that it is a straightforward framework that anyone can follow. The less good news is that while it is simple to understand the framework, it is not easy to implement. That’s why so few organisations actually manage to do it, but, it is entirely possible to build a service offering that gets your customers talking about you for all the right reasons. A service offering where your entire team is delivering to a consistently high standard that leaves customers amazed every time and that takes so little management you won’t know what to do with your time.
This session covers the ‘whys’ and the ‘hows’ of building an exceptional service culture in your organisation.
04. One Job: Amplify Talent.
The world of working with people has become increasingly complex. The old model of transactional human resources no longer produce the results we need. A new model of autonomy and agile practices where people are released to be brilliant is evolving. But are you a leader who can navigate this new paradigm?
Some leaders drain all the passion, motivation and capability out of their teams because they need to be the smartest, most capable person in the room. They actively constraint and control the smarts of others, ultimately stifling the flow of ideas. We’ve all worked for people like this.
Other leaders are couldn’t care less who’s the smartest and they don’t flaunt their title and own IQ. They work on fostering a culture of intelligence and innovation in their teams. They are “multipliers” and they know how to get the most of their teams. They realise their job is to amplify other people’s talent.
This session gives the tools and techniques to make sure you are a multiplier.