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Contact
- Address: 224 Park View,
- Whitley Bay. NE26 3QR
- Working hours: 08:00 - 18:00
- Phone: +44 (0) 20 7193 6127
- +44 (0) 191 645 5024
- Email: [email protected]
Latest publications
What’s the difference between leadership and management?
Leadership vs Management, who wins in a fight? The terms.. Read more
Four steps to changing the world
How to change the world: Step One. 1. Be Frustrated. .. Read more
Not all difficult conversations are the same.
Not all difficult conversation are the same. Do you know the difference?
One of the key things to understand about difficult conversations is they come in three forms and if we get the form wrong, the conversation session can go extremely badly.
The 1 reason you never get closer to your goal!
April 18, 2016 Benjamin Drury
Every organisation needs a vision and some goals. Every organisation needs to know where it’s trying to get to! It’s similar to when you take a trip somewhere. Most of the time, it’s important not to set off on our journey until you’ve decided where you’re going. With the exception of inter-railing students, it’s best to plan your destination so.. Read more
Do you want compliance or commitment?
April 12, 2016 Benjamin Drury
Compliance is not the same as commitment! Compliant people wait to do what they’re told. Then they do precisely what (they think) they were told and no more. They need lots of managing and reams of procedures to get the ‘best’ (or maybe most) out of them. Committed people do what needs to be done. They don’t need telling, they.. Read more
It’s bad business to think of the money!
April 5, 2016 Benjamin Drury
Ok, so it’s not entirely bad business to think of the money. Businesses need to make money. In fact, businesses that don’t make money won’t last very long. Nor is there anything fundamentally wrong with people being paid well for working hard to build a great business; it makes good business sense to reward talented staff and trusting investors. It’s.. Read more
I nearly quit! Here’s why you shouldn’t.
March 28, 2016 Benjamin Drury
I had been working on the problem for about five hours and getting no where.  This bug was driving me mad!  I’d been building the website for 2 weeks without much of an issue and I was on the home stretch.  I was finishing off some minor amends and a few bug fixes. It should have a been a couple of.. Read more
Not all data is created equal!
March 14, 2016 Benjamin Drury
Data, statistics and metrics! They’re everywhere. We’re constantly hearing numbers and comparisons and polls and figures to prove this fact or that idea. But is it all accurate? Is any of it reliable? Can we trust what we’re told? The honest answer is maybe, but be careful. Not all data is helpful, but it is all used to try to.. Read more
How to get people to love your business?
February 29, 2016 Benjamin Drury
If you want people to love your business, love them. Employees, clients, suppliers. Love them first and they will love you and your business. “People don’t care how much you know, until they know how much you care.” Theodore Roosevelt Everyone knows that we should love our customers, but what about everyone else? Love your team. Be there for them,.. Read more