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Contact
- Address: 224 Park View,
- Whitley Bay. NE26 3QR
- Working hours: 08:00 - 18:00
- Phone: +44 (0) 20 7193 6127
- +44 (0) 191 645 5024
- Email: [email protected]
Latest publications
What’s the difference between leadership and management?
Leadership vs Management, who wins in a fight? The terms.. Read more
Four steps to changing the world
How to change the world: Step One. 1. Be Frustrated. .. Read more
Not all difficult conversations are the same.
Not all difficult conversation are the same. Do you know the difference?
One of the key things to understand about difficult conversations is they come in three forms and if we get the form wrong, the conversation session can go extremely badly.
If you have to use BCC, it’s already too late!
January 9, 2016 Benjamin Drury
Blind carbon copy (BCC) on emails should never have been invented. I make it a principle never to use BCC in emails. BCC is the king of passive aggressive behaviour. In my opinion using BCC is duplicitous and underhand, and it shows a huge lack of integrity. Ask yourself, why are you letting someone in on the conversation without telling.. Read more
Are you employing the wrong people?
December 18, 2015 Benjamin Drury
In the early 1980s, the Ford Motor Company was not enjoying its previously heady success. It was losing money – $3.3 billion over three years – to its cheaper and more efficient Japanese competitors. But Ford didn’t panic. In 1983 they set about restoring the fortunes of the 80 year old motor company. The first step made by the management.. Read more
Why does your organisation exist?
December 5, 2015 Benjamin Drury
Every organisation has a purpose? It absolutely does have one. Every organisation has a reason why they gather people to a place of work and pay them to do something. Even if you’ve not thought about it. Even if it’s never been articulated or written down. Even if it’s never mentioned in the office, your organisation has a purpose. There.. Read more
What the hell do you do all day?
August 10, 2015 Benjamin Drury
If we want to succeed in business we need clarity and consistency. We need to be clear about what we’re doing, so we know what to focus on and also what to avoid. We need consistency to constantly remind ourselves and our teams of what we are doing, because life is noisy and messy and distractions abound. So this morning.. Read more