Leadership vs Management, who wins in a fight? The terms.. Read more
How to change the world: Step One. 1. Be Frustrated. .. Read more
Not all difficult conversation are the same. Do you know the difference?
One of the key things to understand about difficult conversations is they come in three forms and if we get the form wrong, the conversation session can go extremely badly.
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We have very few answers, but here are some ideas we thought about and things to ponder.
Every organisation needs a vision and some goals. Every organisation needs to know where it’s trying to get to! It’s similar to when you take a trip somewhere. Most of.. Read more
Compliance is not the same as commitment! Compliant people wait to do what they’re told. Then they do precisely what (they think) they were told and no more. They need.. Read more
Ok, so it’s not entirely bad business to think of the money. Businesses need to make money. In fact, businesses that don’t make money won’t last very long. Nor is.. Read more
I had been working on the problem for about five hours and getting no where. This bug was driving me mad! I’d been building the website for 2 weeks without much.. Read more
Data, statistics and metrics! They’re everywhere. We’re constantly hearing numbers and comparisons and polls and figures to prove this fact or that idea. But is it all accurate? Is any.. Read more
If you want people to love your business, love them. Employees, clients, suppliers. Love them first and they will love you and your business. “People don’t care how much you.. Read more
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If we want to succeed in business we need clarity and consistency. We need to.. Read more
I’ve been re-reading a book (Shackleton’s Way) that explores Sir Ernest Shackleton’s amazing and aptly named Endurance Expedition. Perhaps the greatest heroic failure in history. The Endurance expedition never made it’s goal.
Every organisation has a purpose? It absolutely does have one. Every organisation has a reason.. Read more
In the early 1980s, the Ford Motor Company was not enjoying its previously heady success… Read more
It’s that time of year again when we look forward twelve months and imagine what.. Read more
Blind carbon copy (BCC) on emails should never have been invented. I make it a.. Read more