Are all problems really just people problems? Not enough clients? Problem with people not knowing about you, or not connecting with what you offer. Product quality issues? People who make your product not caring enough to deliver a good product. Regulatory issues? People who went before operating nefariously so more monitoring required. Project overtime/over budget? People not defining the work.. Read more
Last week, Well Fargo fired over a dozen people for using a computer mouse the wrong way. Obviously, that’s not the entire story. Some employees in the bank’s wealth and investment management division, who work remotely were caught using mouse jigglers to fake productivity and summarily dismissed. In 2022, as the world was getting back to the office, Wells Fargo,.. Read more
Today I am at The Glasshouse (formally The Sage) in Gateshead for the annual Atomicon conference. A great conference with world class speakers (this year we had Davina McCall, Lisa Bilyeu, Jen Gottleib & Geoff Ramm to name just a few) in a world class venue. I have pages and pages of notes and ideas that I will have to.. Read more
Leadership vs Management, who wins in a fight? The terms leadership and management are often used interchangeably, and they are inextricably linked because those people that are leaders often have to manage. And those people in management positions with the title of boss often have to lead people. But it’s essential to know the difference. It’s really important to know.. Read more
How to change the world: Step One. 1. Be Frustrated. 😡 Nothing sparks action like negative emotion, so take a look at the world. What frustrates you? What do you see and think that should be like that? What problems make you angry? How to change the world: Step Two. 2. Be Unconventional. 🤔 Use your imagination and start by.. Read more
Not all difficult conversation are the same. Do you know the difference?
One of the key things to understand about difficult conversations is they come in three forms and if we get the form wrong, the conversation session can go extremely badly.