Leadership vs Management, who wins in a fight? The terms.. Read more
Not all difficult conversation are the same. Do you know the difference?
One of the key things to understand about difficult conversations is they come in three forms and if we get the form wrong, the conversation session can go extremely badly.
You can actually only ever have one priority. Everything else comes second! Up until as recently as the beginning of the last century, priority was a singular word. It didn’t have a plural. There could be only one (to take a quote from The Highlander!). The etymology of the word suggests that it means “coming first compared to another thing;.. Read more