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Latest publications

What’s the difference between leadership and management?

Leadership vs Management, who wins in a fight? The terms.. Read more

Four steps to changing the world

How to change the world: Step One. 1. Be Frustrated. .. Read more

Not all difficult conversations are the same.

Not all difficult conversation are the same. Do you know the difference?

One of the key things to understand about difficult conversations is they come in three forms and if we get the form wrong, the conversation session can go extremely badly.

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Tag: people

The Modern Capitalism Equation

February 28, 2022 Benjamin Drury

In modern capitalism, capital is more important than people. The balance sheet is more important than the health and quality of life of employees or communities.

Poor culture is costing businesses over £23.6 Billion!

March 16, 2020 Benjamin Drury

One third of Britains leave their job because of poor company culture.* However, over half the CEOs surveyed from SMEs in the UK thought that company culture was just ‘nice to have’ in their business rather and an imperative part of productivity, success and revenue growth. A ten year study by John Cotter and James Heskett demonstrated that a company.. Read more

It all comes down to people!

June 17, 2019 Benjamin Drury

Thought for the day: People are just trying to get through life with the most peace and joy and enrichment and least stress, pain and anguish. Rich, poor; young, old; black, white, Asian – everyone just wants to feel good and valuable and meaningful, we just have different ideas about what will accomplish that and how to go about it… Read more

Stop calling Human Resources Human Resources!

December 10, 2018 Benjamin Drury

Simply put Humans are not resources.  They are the emotional, non linear, non logical, brilliant, innovative, intelligent, wayward, frustrating, selfish, selfless core value in your organisation. To think of them as a simple resource or cost on your balance sheet will not get the best out of them. It will not help you think of them in the right way.. Read more

Culture Truth #6 – Measure and reward the right things!

October 1, 2018 Benjamin Drury

If your remuneration and incentives are all geared towards individual reward, then who’s going to co-operate? If they are all directed at delivering the monthly sales numbers, will anyone act for the longer term goals? If you focus your strategy on increasing client numbers can you ensure your customer service values will be met? If you measure working hours, but.. Read more

Take away the fear of failure and free people to be brilliant!

February 2, 2016 Benjamin Drury

If you want your team to be more successful and productive, then take away the fear of failure.  Let them know they can fail without retribution.  Let them know they can get it wrong and you’ll still have their back.  You’ll still believe in them. The thing is that in order to free people to do their best work, they.. Read more

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