Leadership vs Management, who wins in a fight? The terms.. Read more
Not all difficult conversation are the same. Do you know the difference?
One of the key things to understand about difficult conversations is they come in three forms and if we get the form wrong, the conversation session can go extremely badly.
Employees shouldn’t be allowed to do what ever they feel like. People will need managing and supporting. They will need their work to be appraised, but this should be a process of training and improvement, not control and punishment.