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Latest publications

What’s the difference between leadership and management?

Leadership vs Management, who wins in a fight? The terms.. Read more

Four steps to changing the world

How to change the world: Step One. 1. Be Frustrated. .. Read more

Not all difficult conversations are the same.

Not all difficult conversation are the same. Do you know the difference?

One of the key things to understand about difficult conversations is they come in three forms and if we get the form wrong, the conversation session can go extremely badly.

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Tag: Communication

Clarify Expectations.

March 15, 2021 Benjamin Drury

This is Part 3 – Read Part 1 & Part 2 of our five part series Once you introduce this new level of self-motivation and self organisation for people, they will have a lot of space and a lot of decisions to make themselves about how, when, and what work they do and when they complete tasks, so it is.. Read more

Are you teachable?

May 5, 2020 Benjamin Drury

Being teachable is one of the most important attributes I look for when I work with a client. If you’re not teachable, I can’t help you. If your a leader and you’re not teachable, then you think you know it all. you think you understand everything. You believe you have nothing left to learn and no where to grow. Firstly.. Read more

How to on-board to reduce staff turnover.

November 27, 2018 Benjamin Drury

O.C. Tanner, a consulting company specialising in culture and employee recognition programs, found that 20% of employee turnover happens in the first 45 days. A BambooHR survey found that 31% had quit a job before their six month anniversary. “I hire people brighter than me and I get out of their way.” Lee Iacocca You’ve done the hard work, had an exhaustive search.. Read more

Always do more

September 15, 2018 Benjamin Drury

Culture Truth #5 – Talk the walk!

September 10, 2018 Benjamin Drury

Have you ever met someone famous? Not just randomly bumped into them and taken a selfie, but actually specifically met someone famous to have a decent conversation with them. Someone you’d seen many times on the screen and in the press. Someone you’d formed a particular opinion about in your mind from what you’d seen and read. Someone you perhaps.. Read more

If you have to use BCC, it’s already too late!

January 9, 2016 Benjamin Drury

Blind carbon copy (BCC) on emails should never have been invented. I make it a principle never to use BCC in emails. BCC is the king of passive aggressive behaviour. In my opinion using BCC is duplicitous and underhand, and it shows a huge lack of integrity. Ask yourself, why are you letting someone in on the conversation without telling.. Read more