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The Service Elevator 1.1

15 September at 10:00 am - 12:00 pm BST

£749.00

How does Apple get their customers to sell their products for them and talk about them all the time? How does Zappos continually amaze their customers? Or imagine every one of YOUR employees going to work excited and energised. Bringing their ‘A’ game, solving customer problems and delivering outstanding service. How would that change your organisation?

The Culture Guy has developed a framework called the WOW Framework over the course of a decade studying organisations and the good news is that it is a straightforward framework that anyone can follow. It is entirely possible to build a service offering that get’s your customers talking about you for all the right reasons. A service offering where your entire team is delivering to a consistently high standard that leaves customers amazed everytime and that take so little management you won’t know what to do with your time. This session covers the ‘whys’ and the ‘hows’ of building an exceptional service culture in your organisation.

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Details

Date:
15 September
Time:
10:00 am - 12:00 pm BST
Cost:
£749.00
Event Categories:
,
Website:
https://thecultureguy.co.uk/the-culture-accelerator/

Organiser

Benjamin Drury – The Culture Guy ™
Phone:
+44 (0) 07980 567574
Email:
ben@thecultureguy.co.uk
Website:
https://thecultureguy.co.uk

Venue

Online
https://thecultureguy.co.uk
London, United Kingdom
+ Google Map
Phone:
+44 (0) 20 7193 6127
Website:
https://thecultureguy.co.uk