If your remuneration and incentives are all geared towards individual reward, then who’s going to co-operate? If they are all directed at delivering the monthly sales numbers, will anyone act for the longer term goals? If you focus your strategy on increasing client numbers can you ensure your customer service values will be met? If you measure working hours, but.. Read more
You can actually only ever have one priority. Everything else comes second! Up until as recently as the beginning of the last century, priority was a singular word. It didn’t have a plural. There could be only one (to take a quote from The Highlander!). The etymology of the word suggests that it means “coming first compared to another thing;.. Read more
The difference between successful people and other people is the difference between getting up and waking up! Waking up is easy. We all wake up! But as the nights close in and the the cold mornings become a daily reality, getting up is not so easy. It’s all too easy to hit snooze one more time. To pull the duvet.. Read more
If you want your team to be more successful and productive, then take away the fear of failure. Let them know they can fail without retribution. Let them know they can get it wrong and you’ll still have their back. You’ll still believe in them. The thing is that in order to free people to do their best work, they.. Read more
It’s that time of year again when we look forward twelve months and imagine what our life could be like. We resolve to change and be better, be fitter, work harder, achieve more, love more often, etc., etc. But according to research 92%* of us will fail. Here’s why and how to fix it! 1. People set resolutions not goals.. Read more