12th April 2016

Do you want compliance or commitment?

Compliance is not the same as commitment! Compliant people wait to do what they’re told. Then they do precisely what (they think) they were told and […]
5th April 2016

It’s bad business to think of the money!

Ok, so it’s not entirely bad business to think of the money. Businesses need to make money. In fact, businesses that don’t make money won’t last […]
29th February 2016

How to get people to love your business?

If you want people to love your business, love them.  Employees, clients, suppliers.  Love them first and they will love you and your business. “People don’t […]
2nd February 2016

Take away the fear of failure and free people to be brilliant!

If you want your team to be more successful and productive, then take away the fear of failure.  Let them know they can fail without retribution.  […]
9th January 2016

If you have to use BCC, it’s already too late!

Blind carbon copy (BCC) on emails should never have been invented. I make it a principle never to use BCC in emails. BCC is the king […]
18th December 2015

Are you employing the wrong people?

In the early 1980s, the Ford Motor Company was not enjoying its previously heady success. It was losing money – $3.3 billion over three years – […]
5th December 2015

Why does your organisation exist?

Every organisation has a purpose? It absolutely does have one. Every organisation has a reason why they gather people to a place of work and pay […]
10th August 2015

What the hell do you do all day?

If we want to succeed in business we need clarity and consistency. We need to be clear about what we’re doing, so we know what to […]
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